GATE DENTAL CLINIC - GALWAY, G

''Yes we would guarantee your bonding. I would normally offer a 5 year guarantee for this bonding and if they were chipped off for any reason we would replace them free of charge. If you have any issues with the result please do be assured we will attend to them as best we can - again without further charge.'' This is the message I was sent from Dr.P*** M**** at Gate Clinic in Galway - a message which was clearly sent to keep a customer temporarily satisfied. I returned to Gate Clinic 3 days ago after undergoing a dental bonding procedure in 2013 to fill in a gap between my two front teeth and to fix a few other underlying issues. Unfortunately, since then fairly significant chips have begun to show on these teeth and I felt a need to get it attended to under my supposed '5 year guarantee'. I booked in for a consultation with Dr.M**** expecting him to abide by this and to voluntarily step up and offer that he replace the bonding as he stated in the email which he sent to me. Instead, he talked about how he would recommend veneers for 1100euro, a stint because I grind my teeth for 1200euro and clearly stated that because I supposedly grind my teeth I’d have to get the bonding done every two years - costing me 600euro each time! Not once did he offer to ‘’replace them free of charge’’ as stated above. Instead he told me how it would be a nuisance and hard to do because he would have to take the previous bonding off to rebound the teeth - that isn’t my problem. All I wanted is to get them temporarily fixed up again before I can look at more long term solutions. There is no way I would opted to get this done at the Gate Clinic if I had known that I would be extremely unhappy with the results from day 1 (I had to move abroad so I couldn’t go back to tell them). Absolutely NO aftercare advise would be given to me. In the door, got the procedure done and then paid my money - that was it. There was barely a shake of a hand! I would be, in my opinion, lied to. As aforementioned, I was and still am on a tight budget due to financial restrictions, so bonding is the perfect temporary solution for me before I can actually afford to pay for something more expensive and long-term such as veneers. To be given absolutely no choice with regard to getting it done again and to hear extreme contradictions about this supposed 5 year warranty has certainly solidified the fact that I will never return to the Gate Clinic again, even if I was to be offered it for free now. It was, all in all, a very bad experience. I will now be looking elsewhere to get Dr.M****’s work redone. AVOID THIS CLINIC. THEY WILL TAKE YOUR MONEY AND LEAVE YOU COMPLETELY DISSATISFIED!